Terms of Purchase

Effective Date: Immediate
These Terms of Purchase constitute a legally binding agreement between our website and all individual customers, purchasers, and end users who browse, shop, and complete transaction orders on this platform. The terms cover the entire process of online shopping on the website, including order submission, payment settlement, product delivery, after-sales service, return and refund processing, and user rights and obligations. All transactions for our full range of audio products, including vehicle-specific car audio systems, marine audio equipment, power sports audio devices, and home and personal audio products, are governed by these unified purchase terms.
By clicking to confirm orders, completing payment transactions, and purchasing any products on our website, you fully confirm that you have carefully read, fully understood, and unconditionally accepted all the clauses and rules of these Terms of Purchase. We adhere to the principles of fairness, transparency, standardization and integrity to provide every customer with standardized, stable and secure shopping transaction services.

1. Transaction & Payment Terms

All consumption transactions on this website adopt United States Dollar (USD) as the only unified settlement currency. All product unit prices, discounted prices, order total amounts, refund amounts and other fee data are uniformly calculated, displayed and settled in USD. There is no arbitrary exchange rate conversion difference, no hidden handling fee, and no additional currency settlement cost. The order amount displayed on the official checkout page is the final transaction amount that customers need to pay.
Customers shall ensure that the payment operation is completed through legal and compliant payment channels, and the payment account used belongs to oneself or has legal and effective use authorization. After the customer completes the payment successfully, the system will automatically generate an official order record, and our team will verify the order information within 24 hours. After the order is confirmed to be valid, it will enter the warehouse processing and shipping preparation process.
All order information filled in by customers during the transaction process must be true, accurate and effective, including recipient name, contact information, delivery address and other core information. Customers shall bear all risks and losses caused by false, wrong or incomplete information.

2. Shipping & Delivery Terms

Our website provides global free shipping service for all official products with no consumption threshold, no regional restrictions and no product category limitations. All shipping costs incurred during product packaging, outbound delivery and cross-border transportation are fully borne by our side. Customers are not required to pay any shipping fees for any purchased products.
All paid and confirmed orders will be processed and shipped within 1 to 3 business days. Business days do not include weekends, official public holidays and periods of suspended operation due to force majeure. Orders placed on non-business days will be processed in chronological order starting from the next working day.
After the goods are dispatched from the warehouse, the standard delivery period is estimated at 6 to 12 business days. The delivery time is the conventional transportation cycle under normal logistics and customs conditions. The actual arrival time may be slightly adjusted according to objective factors such as logistics operation efficiency and routine customs inspection progress. We do not provide expedited delivery services, and no delivery time distinction will be made for domestic and international transportation.
We will complete standardized product packaging for all audio equipment to avoid product damage caused by extrusion, collision and environmental factors during transportation, and ensure that the products delivered to customers are intact and in normal use condition.

3. Tariff & Additional Cost Terms

During the international transportation and customs clearance of products, all tariffs, import taxes, customs clearance handling fees and other additional official expenses incurred shall be fully undertaken by our website. Customers do not need to handle customs clearance procedures independently, nor bear any extra fees and hidden costs other than the product transaction price. The whole shopping process realizes zero additional expenditure for customers, effectively avoiding the cost risk of cross-border shopping.

4. Return & After-Sales Terms

We provide a standardized and customer-friendly after-sales return mechanism for all global customers. All products support a 60-day return policy. The valid return period is calculated from the date when the customer signs for and receives the goods. Within the valid period, customers can apply for return services for eligible products according to personal use experience and actual product conditions.
To ensure the standardization of return processing, the returned products must keep complete original packaging, complete accessories and parts, and no artificial damage, violent disassembly, private modification or other damage affecting secondary sales. Our professional team will inspect and verify all returned goods after receiving the returned items, and only eligible return applications will enter the formal refund process.

5. Refund Processing Terms

For all return applications that pass product inspection and verification and meet the official return standards, we will initiate the refund process in a timely manner. All eligible refunds will be completed within 5 to 10 working days. The refund will be returned through the customer’s original payment channel according to the actual payment amount.
We strictly implement standardized refund processing rules, without arbitrary deduction of fees, unreasonable delay or refusal of legitimate refund applications. The refund progress can be consulted through the official customer service channel throughout the whole process to ensure transparent and standardized after-sales processing.

6. Order Modification & Cancellation Rules

Before the order is officially packaged and shipped from the warehouse, customers can apply for order information modification or order cancellation through the official contact channel. Modifiable content includes delivery address and recipient contact information. Once the order completes outbound shipment, no modification or cancellation application will be accepted.
For orders cancelled before shipment, we will process full refunds according to the refund cycle rules to ensure that customers’ legitimate rights and interests are fully protected.

7. Customer Service & Communication Terms

All shopping consultation, order problem feedback, after-sales application, policy consultation and other service demands of customers need to be submitted and processed through the official Contact Us page of the website. We will arrange professional customer service personnel to respond to customer demands in a timely manner, provide accurate business guidance and problem-solving services, and follow up the whole process of order and after-sales problems until the problem is properly solved.

8. Platform Service & Update Terms

We reserve the right to optimize and adjust these Terms of Purchase according to platform operation iteration, service upgrade and business development needs. When the terms are updated, the latest version will be displayed on the official website in a prominent position and take effect immediately after release. Customers’ continued browsing of the website, placement of orders and consumption transactions after the update of the terms will be deemed as automatic recognition and acceptance of the latest purchase terms.
We always adhere to the service tenet of customer priority, abide by standardized transaction rules, strictly implement the promised shipping, after-sales and refund policies, and strive to provide every customer with transparent, reassuring and high-quality online shopping service experience.